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The New York Times Travel Show Tourism
Industry Conference
Friday, February 27, 2004
Bringing
the tourism industry together for one full
day of training sessions,
conferences and business opportunities.
Throughout the day, training sessions
and seminars for travel agents and tourism
professionals
will be led by tourism organizations,
including:
The US Tour Operators Association (USTOA)
▪ Hotel Sales & Marketing Association
International (HSMAI) ▪ The Cruise Line
Industry Association (CLIA) ▪ The
Caribbean Tourism Organization (CTO) ▪ The
Caribbean Hotel Association (CHA) ▪ The
American Society of Travel Agents (ASTA)
▪ Modern Agent ▪ NYC & Company ▪ Society
For Accessible Travel & Hospitality (SATH)
▪ The Travel Institute ▪ Travel Industry
Association of America (TIA)
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8:15am - 8:45am
Breakfast and Welcome |
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8:45am-
10:15am |
Opening Keynote Address:
The State of the Industry and Economic Forecasts
from
Around the World |
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Speakers:
Richard Miller,
World Tourism & Travel Council
(WTTC); Dr. Suzanne Cook,
Tourism Industry Association (TIA); Dr. David
De Villiers, Deputy Secretary General, World
Tourism Organization (WTO) |
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10:30am-
12:15am |
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10:30am - 10:45am
Blueprint for New Tourism
A two-part session addressing
key factors affecting the growth
of the tourism industry
Speakers:
Jean Claude Baumgarten,
President, World Tourism
&
Travel Council (WTTC)
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10:45am -
11:30am
Blueprint for New Tourism Part 1:
Tourism Board Leadership
Speaker: Kerri Post,
VP of New Product Development, VISIT
FLORIDA
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11:30am – 12:15pm
Blueprint for New Tourism Part 2:
Responsible & Sustainable Tourism
Speakers: Martha Honey, Executive
Director, The International Ecotourism
Society; Ronald Sanabria, Director –
Sustainable Tourism, Rainforest Alliance;
Costas Christ, Senior Director –
Ecotourism, Conservation International |
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10:20am – 1:00pm
Travel Agent Certification Credit Sessions
The Travel Institute:
Working Smarter
Speaker: Sherry Hine, CTC,
The Travel Institute |
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10:30am – 12:15am
Cruise Line International Association
(CLIA):
Cruise Vacations:
An Introduction
15 ACC/MCC/ECC credits; Enrollment in
certification not required to attend.
Speaker: Bernie Blomquist, CTC, CLIA |
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12:30pm-1:00pm |
Pre-lunch Presentation presented by American
Express
(Refreshments will be served. Prize raffle for
attendees.)
If You're Juggling Anyway, Make it More
Profitable with American Express American
Express brings you a fun-filled and informative
look at how you can more successfully manage the
challenges and responsibilities of running your
business. You'll walk away with a whole new
perspective of how the strength of American
Express can partner with your business to grow
revenues and better service your clients.
Presenters:
Diane Ripstein; Rob Peck
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1:00pm-2:30pm |
Awards Luncheon and Keynote Address:
Awards ceremony presented by Society for
Accessible Travel & Hospitality (SATH) and
Keynote Address
presented by the Travel Business Roundtable
Speakers: Charles Merin, Travel Business
Roundtable (TBR)
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2:45pm-5:45pm |
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2:45pm-4:15pm
Cruise Line International Association
(CLIA):
Cruise Vacations:
An Introduction
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2:45pm-5:45pm
Society for Accessible Travel & Hospitality
(SATH) Seminars
Session 1: Tap the 13.6 Billion Dollar
Per Year Disability Travel Market
Speaker: Jani Nayar, Executive Coordinator,
SATH
Session 2:
Cruising for People with Disabilities
Speaker: Jennifer McCloskey- Alvarez,
Holland America
Session 3: Accessible
New York City
Speaker: Matthew Sapolin, Mayor's Office for
People with Disabilities (co-moderator); Sue
Shapiro, Shapiro Travel Resources
(co-moderator); Dan Rogoski, Liberty
Helicopters; Anna Domingo, Empire State
Building Observatory; Mike Alvich, Coach
USA; John Ruzich, NY Waterways; Kitt
Garrett, Discover NY with Kitt Garrett |
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2:45pm-5:45pm
National Association for Commissioned
Travel Agents (NACTA):
“There’s No Place Like Home…” How to Make
the Move to Being A Home-Based Travel
Professional
Speaker: Joanie Ogg, President, NACTA |
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2:45pm-5:45pm
Nodland Travel Enterprises:
Adventure and Exotic Travel
Speaker: Helen Nodland, Nodland Travel
Enterprises/Adventure & Exotic Travel
Seminars & Retreats |
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6:00pm – 8:30pm
The New York Times Travel Show
Show floor opened to trade professionals |
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