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IATOS 2004 Travel Agent Conference
Preliminary Schedule

Friday, February 20 · 8am – 4pm


Special thanks to Nodland Travel Enterprises & The Travel Institute for participating in the IATOS 2004 Travel Agent Conference Advisory Board and contributing to the development of the program.
 


8:00am-8:30am Buffet Breakfast
 
8:45am-9:00am Welcome/Opening
Life in the Community of Adventurous Travel.  We’re all in this together – operator, retail, wholesale and, oh yes, traveler!

SPEAKERS: Helen Nodland, Nodland Travel Enterprises
 
9:00am-10:00am Travel Institute Certification: “Making Sense and Making the Most of Specialist Programs”
Become An Expert!  You’ve heard this from the experts themselves for the past decade.  But exactly what makes you an “expert”?  Is a specialist an expert?  Join The Travel Institute as we clarify these issues for you and your clients.  You will learn

SPEAKERS: Mary Beth Walsh, CTC, The Travel Institute
 
10:00am-12:45pm

Adventure & Exotic Travel Seminars
Adventure & Exotic Travel remains unique, authentic and inspiring in a crowded world of commodity travel. It still requires that the traveler have a conversation with someone who knows what’s going on.  That’s you!   This seminar is a fresh approach to profitable vacation business, an exploration of destinations, styles of travel and trusted operators, a comparing & contrasting of adventure companies, and it’s fun and inspiring too!

SPEAKERS: Helen Nodland, Nodland Travel Enterprises/Adventure & Exotic Travel Seminars & Retreats
 

1:00pm-2:00pm Closing Lunch
 
  2:00pm – 5:00pm Expo Open Exclusively to Trade Professionals (The Expo is open to all until 9pm)
 
  2:00pm – 2:30pm Adventure & Exotic Travel Seminars *(Continued from the morning)
Working the Show to Your Best Advantage: What to ask, who to ask, what to do at the IATOS Show that results in useable information, knowledge, and experience.  Exclusive adventure travel gifts and give-aways will be drawn for at the end of this session.  Must be present to win!

PS:  Join Helen at her Chicago home this evening for a reception with Adventure Operators and fellow agents.  Relax and network!

SPEAKERS: Helen Nodland, Nodland Travel Enterprises/Adventure & Exotic Travel Seminars & Retreats
 
  2:30pm – 3:00pm Travel Institute Certification: *(Continued from the morning)
New to The Travel Institute:  Life Style Programs!  Lots of new projects and programs at the Travel Institute.  Get the scoop on the latest programs to enhance your professionalism.

SPEAKERS:
Mary Beth Walsh, CTC, The Travel Institute
 
3:15pm – 4:00pm

Competing In the Crowded International Adventure Market
As Travel Agents are now offering adventure activity trips, what is the adventure customer looking for and who is the Travel Agent competing against.  How can they be more competitive? 

SPEAKERS:  Michael Kaye, Costa Rica Expeditions;
Ann Sager, Precision Travel; Carol Lekki, Carol’s Travel; Helen Nodland, Nodland Travel Enterprises

 


Click Here to Register

 

Mail: MSE Management, Inc.
50 Holly Hill Lane, Greenwich, CT 06830  
Phone: (877)60-IATOS
(203)622-7509
Fax: (203)622-6333     

E-mail: iatos@msemgmt.com